Want to Work from Home in 2025? Here's What You Need to Know About Ecommerce Customer Service Jobs!

Looking for a rewarding remote job in India? Discover a high-impact customer service role where your voice empowers global ecommerce sellers! This exciting opportunity is perfect for professionals with strong communication skills and a passion for solving problems. In this Remote Customer Service role, you’ll support high-value sellers by handling operational issues, providing expert guidance, and helping drive their growth journey. If you’re detail-oriented, thrive in a collaborative environment, and want to make a real difference in the ecommerce space, this role is your chance to shine. 🔹 Work Location: 100% Remote (India) 🔹 Role Type: Customer Service – GCX Commercial Teammate 1 🔹 Experience Required: 7+ years in customer service, ecommerce, email/chat support 🔹 Communication Channels: Phone, email, chat 🔹 Education: Graduation is mandatory 🌟 Key Responsibilities Include: Handle operational issues for large merchants through chat, email, and sometimes phone Support sellers on policy violations, technical issues, listing corrections, and standards compliance Proactively reach out to sellers with policy updates and sales growth strategies Act as a trusted advisor to sellers and collaborate with internal teams