Top Customer Support Work From Home Jobs in India Now!

Are you passionate about providing exceptional customer support? Here's your chance to work remotely with a leading global platform that's transforming the way businesses hire, onboard, and manage top talent! If you're a problem-solver with 3+ years of technical support experience, this role could be your next big opportunity! As a Customer Support Agent, you'll have the chance to make a direct impact by helping users with platform-related issues, payments, and account management. You'll work remotely from anywhere in the world, contribute to improving customer satisfaction, and be a key player in enhancing a seamless user experience. Key Responsibilities: Efficiently manage customer support tickets via email, phone, and chat. Troubleshoot and resolve platform usage, payment, and technical issues. Maintain and contribute to a comprehensive knowledge base to enhance support. Collaborate with teams like engineering, compliance, and product for complex problem resolution. Aim to exceed customer expectations and drive high CSAT scores. Track and log customer interactions to improve process efficiency. Qualifications: 3+ years of technical support experience (preferably in a tech or fintech environment). Strong troubleshooting skills, especially with payment issues. Proficiency with customer support tools like Intercom, Zendesk, and JIRA. Fluent in English, with excellent communication skills. Quick learner with the ability to adapt to new technologies. Preferred Qualifications: